T&Cs apply. Please note the season ticket waiting list is separate to The Arsenal Official Membership Scheme and as such no membership benefits are offered to those on the season ticket waiting list. In the event that points remain missing from your account please visit help.arsenal.com/support/home to create a new enquiry making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned so the issue can be investigated. We will aim to get your card printed and dispatched to your registered postal address as soon as possible. DATA AMNESTY My Arsenal Rewards is set to launch at the start of the 2021/2022 season and will be delivered in partnership with Barclays Bank and Fortress GB, the sports loyalty and technology specialists. If I have a question or support issue concerning My Arsenal Rewards who should I contact? You must have the correct number of points in your My Arsenal Rewards account for a reward to be purchased, or to enter a prize draw or auction. This menu is keyboard accessible. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. Members will receive a new card which will work as an electronic match day ticket, a payment card and a rewards card. Take control of your Arsenal debit and credit cards. Posted by u/[deleted] 6 months ago. Before your My Arsenal Rewards membership card can be used for contactless payments, you must complete your first transaction using Chip & PIN, to make sure your payments are safe and secure. We will aim to get your card printed and dispatched to your re. Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. Before your My Arsenal Rewards membership card can be used for contactless payments, you must complete your first transaction using Chip & PIN, to make sure your payments are safe and secure. Arsenal Football Club hospitality@arsenal.co.uk. If you are using an iPhone device, your device must be running the iOS 13 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. CardKey is free to download on Google Play and the Apple App Store. You can still go to box office before the game and collect paper tickets (just got to show your id). Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local language. Alternatively, you can go to the. The number of Silver memberships available is capped. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Yes Arsenal Gift Card 15 $20.00 Arsenal Gift Card 25 $33.00 Arsenal Gift Card 50 $65.00 See all By Price Struggling for gift ideas? How do I get into the Arsenal away scheme? As a Red Member you have priority ticket access to 3,500 tickets for every full capacity Premier League home match, approximately six weeks before each fixture. You can also use the card to pay online with the details found on the card. Your My Arsenal Rewards membership card will work as an electronic matchday ticket, a rewards card and, if you are a UK based adult member, a payment card powered by Pingit for . Did you find it helpful? Your points earning can be accelerated when you spend on your pre-paid card with selected affiliates. You can log in to the My Arsenal Rewards portal on your smartphone by downloading the Arsenal Official App and signing in with your membership number and password. The Club is introducing My Arsenal Rewards to bring fans closer to the Club, recognising their engagement and rewarding them for their loyalty. When you follow the re-registration process all funds previously loaded onto your My Arsenal Rewards membership card will be there. Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. Yes, you can use the Manage prepaid card area of the Arsenal Offical app to withdraw money, or de-register from the Pingit for Clubs service before the service closes. My Arsenal Rewards points can be earned with affiliates by using the prepaid mechanic within your My Arsenal Rewards membership card to make purchases. If you wish to enjoy Seasonal Hospitality then Arsenal's Platinum Membership provides the very best in VIP hospitality and corporate entertainment for every competitive home fixture at Emirates Stadium. As a Junior Gunner Member not only do you get access to tickets you also get a whole load of other great benefits including invitations to events with players, a great Membership pack, free stadium tour, plus much, much more. My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. Can you explain how I accumulate points on my Arsenal Reward card and what benefits can I redeem them against? A group for Arsenal fans who attend either home or away matches. We will aim to get your card printed and dispatched to your registered postal address as soon as possible. Your personal details can be viewed under your Account on the My Arsenal Rewards portal. Find out more about our club rewards programme, Find out how you can earn My Arsenal Rewards points for your interactions with the club including purchasing match tickets and attendinggames, Through the My Arsenal Rewards hub you can exchange your My Arsenal Rewards points for exclusive prizes and money-can't-buy experiences, Arsenal Football Club Fight fraud and take the guesswork out of controlling your debit and credit card accounts. For the ultimate in exclusive hospitality then our seasonal suites are the perfect option to watch Arsenal play football at Emirates Stadium. Sun, 25 Sep, 2022 at 12:17 AM When Will I Receive My Membership Card? Where is my Arsenal membership card? You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode. What do I do if I lose my Membership Card (s)? You can freeze your payment card at any time in the app by tapping Manage prepaid card and using the toggle to freeze your card. . T&Cs apply. Can I still use the payment mechanic in my My Arsenal Rewards membership card? Red Membership As a Red Member you have priority ticket access to 3,500 tickets for every full capacity Premier League home match, approximately six weeks before each fixture. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. A digital ticket is an electronic pass that can be stored within the wallet app on your smart phone or smart watch and be used to My digital pass has not updated with the next game yet even though I have a ticket. Ourhospitality ticketsand packages can be purchased as close as 24 hours before the fixture subject to availability. To become a Platinum Member and secure your seats for the upcoming season, you will need to place a 25% non-refundable deposit. Best to email them and . To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. No. The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Press J to jump to the feed. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. Free shipping for many products! Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. Highbury House Turn off 'Hide Expired Passes'. One of the perks of the Gunners' 59 silver membership gives supporters priority to purchase. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. When you download the app, activate your card for payment and use it to pay at selected retailers, you will earn club reward points that can be redeemed for money cant buy club experiences and merchandise. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Why is the Club introducing My Arsenal Rewards? 75 Drayton Park Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. Step 2: Go to 'Manage prepaid card' in the My Arsenal Rewards passport and follow the instructions to activate your card. My Arsenal Rewards points can be earned in a number of ways for your interaction and engagement with the Club, including when you purchase tickets, attend matches and engage with content on the My Arsenal Rewards portal. Arsenal Football Club caters to all fans and includes a Purple Membership scheme for our disabled supporters. If a Gold level member decides not to renew their season ticket/s then this will be made available to those on the season ticket waiting list, Price: 50 for adults and 25 for juniors (redeemable against your first season ticket purchase). London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. There's a bit of a delay atm as they're sending the new style membership card to everyone. Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card, Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. with Photo ID on the day of the game and our team can assist. What do I need to do to use my card for the first time? To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. View availability or book 2020/21 fixtures. Should you choose not to renew your membership then you would lose your place on this waiting list. . It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . Phone lines ar. This group is for those aged between 0 and 3 years old. Please note this will not affect your stadium access as your card will remain active for entrance to Emirates Stadium for the remainder of the 2022/23 season. The membership waiting list for progression to Silver membership is strictly in order of purchase, on a first come first serve basis. Saka. Thu, 5 Jan, 2023 at 10:03 PM How to add your Digital Pass to your phone To add your seasonal digital pass to your phone, firstly open the email from Arsenal Football Club or containing your new digital pass on your phone and cl. To close a submenu press the escape key. Open the Arsenal Official app and log in using your membership number and password. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Tickets should be bought through the Arsenal.com site and only discussed for Face Value. Arsenal Digital Membership Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. To close a submenu press the escape key. See more of our Executive Box hospitality, Arsenal 2022 - Terms of Use - Privacy Policy - Cookie Policy - Website accessibility statement - Site crafted by KPS, Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Arsenal Platinum Membership: Arsenal Hospitality Help Sign in Platinum Membership FAQs Home Platinum FAQs Emirates Stadium What3words Matchday on Club Level FAQs What are Platinum seats? A UK personal current account is required to register forPingitfor Clubs. Arsenal Paid Membership 10% Discount (Online and In-store) Arsenal Premium Membership 10% Discount (Online and In-store) Arsenal Women Season Ticket Holder 10% Discount (Online and in-store) 2 For A Fixed Price Offer. A UK personal current account is required to register for Pingit for Clubs. Emirates Stadium offers the finest in London hospitality and football. The first time you use the card you will need to use chip and PIN. If you do not receive a no What is a Digital Ticket? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Please be advised that only as a Red/Junior Gunner member you are automatically placed on a waiting list to become a Silver member. Through My Arsenal Rewards you will earn points for your interaction and engagement with the Club, including when attending matches, and be able to redeem these points against a range of exclusive rewards, including money-cant-buy experiences. For more information or to join please email clublevel@arsenal.co.uk or call 0345 262 0001 (selecting option 2). Do I need my membership card to attend or are the tickets sufficient T&Cs apply. Help us improve this article with your feedback. I have experienced error FRP057 when logging in to Pingit for Clubs, what should I do? Go to 'Settings' on your iPhone. Please contact our team via our New Enquiry Form, or by telephone on 0207 619 5000 (Monday to Friday, 09:30 17:00) and our team can arrange for a replacement. 2.1 You can only join the Away Ticket Scheme if you: (A) are a Platinum Member for season 2019-2020; or (B) are a Gold Member for season 2019-2020; or (C) joined the Club's Travel Club prior to the end of season 2007-2008 and have renewed such membership for each subsequent season; (D) pay the Fee to the Club; and (E) Do you need your membership card to attend a game? Please do not dispose of your card. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. T&Cs apply. We want to give all our fans the opportunity to experience truly unforgettable moments, and My Arsenal Rewards will make this possible. Yes Open the Arsenal Official app and log in using your membership number and password Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode Scroll down and click 'View your PIN' Confirm your 5-digit Pingit for Clubs passcode Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds Ensure you have logged in with your membership number (not email address) as it appears on your membership card or email confirmation. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local . Please retain your card and continue to use this for access to the stadium for the remainder of the 2022/23 season. When will I receive my new My Arsenal Rewards card? Can I withdraw money or deregister before the closure? To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Emirates Stadium offers the finest in London hospitality and football. With CardKey, you decide exactly how and when your Arsenal cards work. My Arsenal Rewards points are the currency of the My Arsenal Rewards programme. How do I register my membership card for payments? Highbury House T&Cs apply. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. This page will be updated with new affiliates throughout the programme, so remember to check out any new affiliates that have been added. Copyright 2023 The Arsenal Football Club plc. Sorry we couldn't be helpful. To find out more about this membership, please contact the team at clublevel@arsenal.co.uk or call 0345 262 0001 (option 2). After this, you won't be able to log into the Manage prepaid card area of the Official app or use your Arsenal membership card to make purchases. Am I eligible to register my club membership card for payment Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? What should I do if I believe there was an error in my points calculation? Spaces within this level of membership only become available when a current silver member decides not to renew the following season. Our Platinum Membership includes a Club Level Season Ticket, giving you access to some of the best seats in Emirates Stadium along with entry to our superb Club Level bars and restaurants. You can log in to the My Arsenal Rewards portal on your computer by visiting arsenal.com and signing in with your membership number and password. What are the Club Level matchday opening hours? With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. You can continue to spend on your My Arsenal Rewards membership card and earn rewards points until Thursday 1 June 2023 if you have registered your card through the Pingit for Clubs service. You will receive your new My Arsenal Rewards card from August 2021. Check out our exclusive Wallpapers for desktop and mobile today! To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Go to 'Settings' on your iPhone. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. To redeem points you have earned you must have a computer or mobile device to access the My Arsenal Rewards portal. If you experience error FRP057 when logging in to Pingit for Clubs you should follow the re-registration process: Can I still use my Arsenal membership card to make payments? Full match replay - watch without score spoilers. I did not receive a closure notice but heard from a friend this was closing, what do I do? Full match replay - watch without score spoilers. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. To activate your My Arsenal Rewards membership card for, for Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. To open a menu item's submenu, press the space bar. When you receive your My Arsenal Rewards membership card you will be able to activate it for payment following the steps below. To open a menu item's submenu, press the space bar. Why is that? Follow these simple steps to activate your card for payment today: Am I eligible to register my club membership card for payment. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. 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