Claim your listing for free to respond to reviews, update your profile and much more. 2.5 star property. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Review tags are currently only available for English language reviews. The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Our first night was fine without any complications. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. See which hotel chains have the most bedbug reports. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Is parking available at Crystal Beach Oceanfront Hotel? more. But overall we enjoyed ourselfs and will probably return in the future. Cancellation and prepayment policies vary according to accommodations type. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Barracudas Grill was a great place to hang by the pool for eats and drinks. Site content 2006-2019 Maciej Ceglowski The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. We love this hotel. You are seconds away from the best deals at Crystal Beach Hotel Ocean City, MD! The staff was very welcoming and pleasant! We will use this feedback to improve on the places where we have failed. We checked all of our belongings and moved everything into our new room. 14 years ago It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. 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Baltimore Ave. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Extras include a desk. All Covid-19 guidelines and safety protocols are in place. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. Thanks! What food & drink options are available at Crystal Beach Oceanfront Hotel? We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. Posts are solely the responsibility of their respective authors. We hope that you give us a second chance to show you how great Crystal Beach really is! Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Barracuda restaurant had great food. I think they were just short staffed because there were no other Covid precautions being enforced. The room itself was spacious and even had a little kitchenette. The next morning while waking up, we found a stage 2 larva bedbug. Crystal Beach Hotel is a no-frills hotel that families and couples return to for its friendly atmosphere and convenient location. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. It ruined what was supposed to be great stress free weekend. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. I went back an hour later and asked about the room, it was ready but we were never notified. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. They even allowed us to come back and us the amenities after check out. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Liked the spacious mini fridge and micro. Thank you again and we hope to see you soon! Thank you from me and my grandchildren and you will be seeing us again. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. The room was very comfortable and apparently was recently. Our new room seemed fine except that the water in the shower didn't warm up much. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All in all this motel was a poor rating and will never stay there again. I stayed here two years ago and was very pleased with the entire hotel. Please see our partners for more details. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. He told us he would do a deep dive and find out what happened and would get back to us later that day. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. The property offers free parking. Our room was clean and spacious. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We'll stay here again if we go to OC in the future. Ocean City, MD - Crystal Beach Hotel - "Really nice!". Rooms are bigger then most around. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Private bathroom. if the writer is claiming to be someone else). The room was clean and the hotel was great. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tripadvisor performs checks on reviews. Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker Amenities; Gallery. <[emailprotected]edbugregistry.com>. We changed our rooms twice in one day. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Taxes and fees that are shown are estimates only. I stayed here two years ago and was very pleased with the entire hotel. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Overview of Crystal Beach Hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Photos are clearly as you see on website. We were content with the new room up until about midnight. The Carousel Hotel did refund our money thankfully. The lady at the front desk was very standoffish and rude. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Next time I would like to stay a little more towards the boardwalk. What are some restaurants close to Crystal Beach Oceanfront Hotel? Feeling like enjoying a drink while relaxing poolside? Bed Bugs. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! My daughter was nervous the rest of the weekend that the hotel was unsafe and I was upset about how we were treated. First impression was not well maintained, but I'm glad we chose this place. Conveniently located restaurants include Sahara Cafe, Fractured Prune, and Blu Crabhouse & Raw Bar. And she proceeded to remind us that we needed to keep our dog quiet. She didn't know why it was unsafe just that she was told it was unsafe. Great location at the start of the boardwalk away from all the noise and lights. The room was carpeted and tiled in kitchen and bathroom. We checked all of our belongings and moved everything into our new room. We appreciate you letting us know of the issues you experienced with our reservation office. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Crystal Beach Hotel. This is the version of our website addressed to speakers of English in the United States. Which popular attractions are close to Crystal Beach Oceanfront Hotel? This service may contain translations powered by Google. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The rooms were very spacious, as were the bathrooms. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Plenty of places to eat and everything is within walking distance. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Free WiFi access is available. Great bed, could use better pillows. toggle menu. We loved being on the 5th floor, nice view. Beautiful location. Read more about possible travel restrictions before you go. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. I cannot say enough of wonderful things about this hotel and staff. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. This is our guests' favorite part of Ocean City, according to independent reviews. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. Re: Bed Bugs? Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Some of the more popular amenities offered include free wifi, a pool, and free parking. Respect the privacy of others. A private bathroom comes with a bath or shower. Malia, we regret to hear of the issues you experienced. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Please see our partners for more details. We brought it up to the front desk and asked for a new room. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. We've sent you an email so you can confirm your subscription. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Taxes and fees that are shown are estimates only. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. . Pros: The location on the boardwalk is great. We have more than 70 million property reviews, all from real, verified guests. Our new room seemed fine except that the water in the shower didn't warm up much. Our first night was fine without any complications. Overall, it wasn't too bad except for the bedbugs and some of the service. Ask inspectorgadget_og about Crystal Beach Oceanfront Hotel. You can sort and/or filter them by time of year, review score, and more. To see correct prices and occupancy info, add the number and ages of children in your group to your search. We took a four-day weekend here in June 2022 for the Father's Day holiday. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. This one appeared to be either a 5th stage or adult bedbug. Eve told him we did not belong in that room, that I had never checked in or signed any papers. We were fully refunded (at least, we were told. You must show a valid photo ID and credit card upon check-in. Thank you from me and my grandchildren and you will be seeing us again. Thank you so much for the excellent review! Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. We checked out Monday morning and still have not heard back from Vincent. However, our policies regarding cancellations are clear and we adhere to these for all guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I put it in toilet paper and checked it. Yes, guests have access to a pool during their stay. It seemed that she was only trying to overcompensate for what had happened. If we find any, we delete them and, if necessary, take action against whoever is responsible. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Once that was done everything got much better. Harrison Hall Hotel (from USD 74) Show all photos The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. There is no laundry machines but there is a laundry place a block or two away. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. 10% cheaper Dunes Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $80+. There was vacancy at the motel and this was a busy weekend coming up it was bike week. This is the version of our website addressed to speakers of English in United Kingdom. Our entire stay was under 48 hours. It is the perfect location on the boardwalk. Copyright 19962023 Thanks again for being our guest! View . I would highly recommend to anyone going to the beach. It had been less than 2 hours how could she not remember. The lady at the front desk was very standoffish and rude. Tripadvisor performs checks on reviews. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill.
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crystal beach hotel ocean city, md bed bugs