", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". At this moment, if I could choose any course to take, I would pick XYZ. Get More Information About Our Dnata Interview Questions. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. ", "I find myself getting along with most people at work. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Excellent time management skills combined with a superior knowledge of the customer service industry . Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. Aydanos a proteger Glassdoor verificando que eres una persona real. - What do you see as the biggest change in this industry over the past 3 years? ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Assure the interviewer that you are most willing to comply with any form of background check they require. I do this to ensure that the more complicated parts of my projects are taken care of right away. After you pass that portion, you will be asked to remain seated. Read our Terms of Use for more information. Productive and and excellent work place. ", "I would say that I have a demanding task or project, nearly every day. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . I interviewed at Dnata (Manchester, England) in Oct 2022. The first interview at dnata. However, we take things well beyond that initial induction. How do you manage the stressful times? ", "I have many accomplishments of which I am proud. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. - How long has this role been vacant? Every week there are new volunteers and new individuals with a range of needs. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. "My interest is to have a long-term and successful career within transportation infrastructure. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. M.Roxas Highway As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Would you mind sharing with me your favorite source for transportation-related news?". My example of performance improvement was what they needed to make some changes. "We recently had a big project within our work center. Be prepared with specific examples from a recent news story or client reviews. In one instance, I had a new coworker who was having some troubles fitting in. Interviewed through hireview app. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. It felt great to accomplish so much and receive recognition for my dedication. Sorry I couldn't remember the acronym for one! Take a few minutes to bring your resume to life for the interviewer. The interview process at DNATA is long and strenuous as there are many preliminary rounds. I applied through college or university. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . I am a firm believer in the idea that feedback should be implemented quickly after it's given. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. In a previous role, our inventory count was off. I do understand the importance of it, though. Si vous continuez voir ce United Arab Emirates The process took 3 days. Talk to the interviewer about your ability to control pressure in the workplace. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. - collgues de tout type comme par tout. The process took 1 week. Handles excess luggage and collect excess payment. Cambata Aviation Pvt Ltd. 2015 - 20169 . After a week, I was called to report to start my duty. Interview questions were first added on September 15th, 2012. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. "I am always interested in learning more about this industry and the changes that are taking place. para informarnos de que tienes problemas. "I naturally take on a leader and mentor-ship type of role with my co-workers. Even if you're not leading a team, you can still demonstrate the qualities of a leader! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. There are also a couple of blogs that I follow including Transport Data and Transport Now. 1.Technical 2 technical 3 managerial 3 round of interview. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. I was asked what does JSON stand for and got the first two letters (what is this school)? We should prepare about our self very well, I applied online. I certainly enjoy the challenge!". ", "That is a great question, and I appreciate that you consider continued education options for your employees. Be prepared with specific examples from a recent news story or client reviews. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Completing pre-boarding checking procedures before passengers and flight board planes. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Disculpa para nos informar sobre o problema. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Ask me what a JSON or API is and I will tell you exactly what it is. The purpose of this page is to help you prepare for your job interview. We will get enough time to answer the question and no need to be hurry. It's important to be able to professionally give and receive feedback.". ", "I greatly appreciate constructive feedback. You should be transparent about your most recent earnings and be prepared to back up any salary requests. I would have participated more in external company events. Discuss your preferences with the interviewer. The two sectors bring their challenges, so it is difficult to choose a preference. I appreciate diversity in the workplace! Have a question or concern? The recruitment coordinator immediately called for an initial interview after passing the paper screening. P.O Box 522, Vice President Commercial I was asked what does JSON stand for and got the first two letters (what is this school)? "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. Als u dit bericht blijft zien, stuur dan een e-mail Free interview details posted anonymously by Dnata interview candidates. All of this makes you stand out from your competitors.". - collgues de tout type comme par tout. The next question was what does API stand for, which I gave the answer. . A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. I would always choose honesty over lying, any day.". A waste of my time! Glassdoor users rated their interview experience at. My experience was great during the interview session. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Most frequently, I read Pavement Publications. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Also, what types of career growth opportunities would follow this position? Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority.
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dnata customer service agent interview